Posts Tagged ‘Contracts’

Honesty And Integrity As A Central Approach To Customer Service In The Martial Arts Industry

Many years ago when I started training in the martial arts, customer service was definitely not a closely examined issue. You paid your tuition, attended class, practiced at home, and that was enough. From the student’s perspective, as long as the school was open and classes were held as scheduled, all was well. And, from the instructor’s perspective as long as the students paid tuition on time and showed up for class, he or she was satisfied with the arrangement. However, for better or for Read the rest of this entry »

“Building It” Fast Is Simply A Matter Of Following What Works In The Majority Of Successful Martial Art Schools…

Starting a martial art school is tough – and growing a martial art school is even tougher.

That’s why I spent a lot of time in my first school analyzing my operations and comparing them to what successful school owners did. I traveled and spent time with them, observing first-hand what they were doing to grow their schools.

From those observations, I compared what successful instructors were doing, and settled on the activities that were most common among the schools I observed…

It’s not like I kept a bunch of data tables and graphs; it was nothing so complicated as all that. Basically, if I saw a lot of successful instructors doing something, I figured it was important and made note of it.

Then, I made sure I was doing those exact same tasks and activities in my own school on a daily, weekly, and monthly basis.

Now after 15 years of doing this, I’m able to boil down the key elements to martial arts business success into a very simple formula and very thorough checklists, ensuring that I’m hitting on all eight cylinders in my martial art school operations.

This month, I’ve decided to share that formula and most of those checklist items with you in the remainder of this article. Want to hit 100 martial arts students fast, and then continue that growth? Read the rest of this entry »

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