Posts Tagged ‘Intention’

Decide Now What Type of School You Want, Or You’ll Be The Proud Owner of Someone Else’s Ideal School

The type of school you eventually will own is determined by more than just your style. Building your ideal school requires clarity of purpose as well as focused intent.

Seriously, have you ever really asked yourself that question? It’s an important one, because without knowing the answer and planning for it, you might very well end up with the kind of school you never wanted. This topic is really all about having a vision for your business – an overarching concept of what you desire your business ultimately to look like. Your “perfect” school, if you will. It’s not enough to just have your doors open and be enrolling students, because you ultimately are the person who shapes and molds your school into Read the rest of this entry »

Honesty And Integrity As A Central Approach To Customer Service In The Martial Arts Industry

If you want great relationships with your students, we suggest you base your customer service policies on the "real" golden rule...

Many years ago when I started training in the martial arts, customer service was definitely not a closely examined issue. You paid your tuition, attended class, practiced at home, and that was enough. From the student’s perspective, as long as the school was open and classes were held as scheduled, all was well. And, from the instructor’s perspective as long as the students paid tuition on time and showed up for class, he or she was satisfied with the arrangement. However, for better or for Read the rest of this entry »


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